Rug Cleaning in our Shop

Step 1: Pre-Inspection and pick up. We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning.  We will outline the expected results and cleaning.  Quality Care Cleaning will come to your home and pick up your rug or you may drop it by our office.

Step 2: Dry Soil Removal Woven rugs, especially hand knotted rugs are designed to hide dry soil.  A few years ago, the Eureka Company did a study and found that a 9 x 12 rug could hide 87 pounds of dirt!  WOW!  We use a variety of techniques to “dust” the rugs from the front and back.  A machine called a pile lifter, special vacuum attachment is used along with other methods to maximize the removal of dry soil from your textile.  This is the most important step in cleaning any textile.

Step 3: Pre-Condition Depending on fiber content and soil type, the rug will be pre-treated to emulsify the soils.

Step 4: Pre-Spot and Fringe Cleaning solutions are applied to help lift any set in stains.  Fringe is cleaned with a special cleaning tool.

Step 5: Shampoo Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive fibers.

Step 6: Rinse and Wash Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.  This procedure is also used when pet soiling has set into the fibers (if wash pit is required to address pet soil and/or pet smell additional cost may apply, ask your technician at time of consultation/pick up for details).

Step 7: Speed Dry Once the soil is rinsed away, the rug is dried flat or hung to dry in a temperature controlled environment.  Proper drying is essential to avoid unnatural shrinkage.

Step 8: Finishing When the rug is dry, it is combed and finished with soft groomers made for Specialty Rugs.

Step 9: Post Inspection and Delivery Our cleaning specialist will give the rug a final inspection and release it for you to pick or for re-delivery to your home.  Your rug will be wrapped in a brown craft paper to protect it from dust and environmental soils until it is picked up or delivered.  Upon delivery, we will lay the rug for you. It is highly recommended that DuPont Teflon Advanced Carpet and Upholstery Protectant is applied.  Regular usage of this service will extend the beauty and life of your carpets/upholsery.