We have a success rate of about 80-90% of removing pet stains and odor in one cleaning. However, the success depends largely on how long the stain has been in the fiber. Pet urine and feces stains can cause permanent damage to textiles as well as create an unhealthy indoor living environment if not removed promptly.
When urine stains are first deposited onto a carpet or fabric, it is in a neutral state. This means it is easier to remove when it is fresh. Once the urine is allowed to dry it turns to alkaline (thus the ammonia odor) and becomes more difficult to remove. If left for months, depending on the fiber type, it could permanently change the dye structure of the fabric and cause the fiber to deteriorate.
To prevent permanent staining, clean pet urine deposits immediately. If permanent staining occurs, we may be able to dye the spot at an additional cost. What can be done about pet urine odor? We normally use enzymes or a professional grade deodorizer to treat urine. There is a small extra charge. First, we use a special urine detector to pinpoint exactly where the urine deposits are. Then we spray enzymes only on the affected areas.
The enzymes actually eat up urine bacteria. These enzymes are also for sale for you to use between cleanings. Urine is one stain we cannot have any guarantees on. The stains could be permanent, although we usually have a very good chance of removal.