Pet Odor and Stains

Pets are part of the family, but accidents can leave behind stubborn stains and lingering odors that require professional carpet cleaning. Quality Care Cleaning specializes in pet stain and odor removal using advanced cleaning methods and pet-safe solutions to eliminate deep-set stains and neutralize odors at the source. Restore the freshness of your carpets and enjoy a cleaner, healthier home for your family and your pets.

Pet Odor and Stains

Pets are part of the family, but accidents can leave behind stubborn stains and lingering odors that require professional carpet cleaning. Quality Care Cleaning specializes in pet stain and odor removal using advanced cleaning methods and pet-safe solutions to eliminate deep-set stains and neutralize odors at the source. Restore the freshness of your carpets and enjoy a cleaner, healthier home for your family and your pets.

Pet accidents require more than surface cleaning. Our experienced technicians are certified by The Clean Trust Company for Odor Control. For most pet stains, we use Bi-O-Kleen enzyme treatments designed to break down odor-causing bacteria at the source. This specialized process helps with the remediation of stubborn stains and lingering odors while providing a safe, effective cleaning solution for your home and family.

For more severe stains and odor, our Water Claw Sub Surface Extraction process reaches deep beneath the carpet to remove trapped pet urine, odor, and bacteria from the carpet backing and padding. Combined with a professional deodorizing solution, this advanced method significantly reduces stubborn pet odors while helping restore a cleaner, fresher, and healthier indoor environment.

Restore freshness and comfort to your home with professional cleaning and removal of Pet Odors and Stains from Quality Care Cleaning.

a tech using a carpet cleaning machine to clean up pet odor and stains on a carpet in a livign room with a dog next to him

Frequently asked questions about Pet Odor and Stain removal

We have a success rate of about 80-90% of removing pet stains and odor in one cleaning. However, the success depends largely on how long the stain has been in the fiber. Pet urine and feces stains can cause permanent damage to textiles as well as create an unhealthy indoor living environment if not removed promptly.

When urine stains are first deposited onto a carpet or fabric, it is in a neutral state. This means it is easier to remove when it is fresh. Once the urine is allowed to dry it turns to alkaline (thus the ammonia odor) and becomes more difficult to remove. If left for months, depending on the fiber type, it could permanently change the dye structure of the fabric and cause the fiber to deteriorate.

To prevent permanent staining, clean pet urine deposits immediately. If permanent staining occurs, we may be able to dye the spot at an additional cost. What can be done about pet urine odor? We normally use enzymes or a professional grade deodorizer to treat urine. There is a small extra charge. First, we use a special urine detector to pinpoint exactly where the urine deposits are. Then we spray enzymes only on the affected areas.

The enzymes actually eat up urine bacteria. These enzymes are also for sale for you to use between cleanings. Urine is one stain we cannot have any guarantees on. The stains could be permanent, although we usually have a very good chance of removal.

If the odor is severe, the padding beneath the carpet may need to be replaced and the sub floor treated. We also treat the face fibers with enzymes, allow time to dwell, and then extract the enzymes. If the urine is covering over half of the carpet, it may be more cost effective to replace the room of carpeting. We normally only recommend this procedure if the pet is no longer in the home. Our goal is to provide honest recommendations and the most effective solution for restoring your carpet and eliminating stubborn pet odors and stains. 

Yes, normally. However, the chances are reduced if an improper spot removal solution has been applied to the stain before our arrival and some pet food has a red dye that permanently stains some nylon carpets. This dye is similar to the kool aid type of dye. If this occurs, we have a red dye removal system that can remove most pet vomit stains (a small extra fee applies).

First, we use our urine probe to determine exactly where the spot is. Next, we flood the area with one quart of Bi-o-kleen enzyme mixture and allow the mixture to dwell for at least 20 minutes. Last, we use our “water claw” spot lifter to pull the urine directly from the padding.

*We recommend these steps to only be performed by a professional. It is not advisable for a homeowner to perform these steps.

This process eliminates 90% of all urine problems. If you have us do this process and the spot does return, we’ll come back at no charge to attempt removal again (we can only guarantee no spots returning on urine if the claw process is performed).

Unfortunately, there is no way to completely guarantee pet odor remediation of any type. The reason is that the odor may not only be in the carpet. It may be under the padding on the cement or wood beneath the carpet. It may also be on the baseboards, drapes, walls, etc. Furthermore, one cleaning may not be sufficient to take care of a severe urine odor. Sometimes return trips are necessary.

Testimonials

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David Ossowski profile picture
David Ossowski
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Quality care takes care of our office, and we are very pleased with Evelyn and her crew.
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Michelle Bloom profile picture
Michelle Bloom
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Service was EXCELLENT!!! Nestor & Diane were such a pleasure!!! My carpet looks brand new, my couch even better!!! I could not be happier or more satisfied with the quality of the cleaning and there could not be a more fitting name than “Quality Care”!!! Michelle Bloom
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Jacquelyn Sablowsky profile picture
Jacquelyn Sablowsky
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Always a sold 10! They take their time and my sofas and club chairs look brand new!
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Judi Zipkin profile picture
Judi Zipkin
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Carpets look brand new. Nestor was terrific, again. Thank you.
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Melissa Forte profile picture
Melissa Forte
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Great service. Very easy to communicate with and they were quickly responsive.
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Marilyn Duncan profile picture
Marilyn Duncan
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I have been using Quality Care for years and have always been very satisfied.
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Suzanne Lawrence profile picture
Suzanne Lawrence
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This is the 3th time I used their services and they did an amazing job cleaning my two white sofas and rug. Very professional and I would highly recommend Quality Care Cleaning!
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Joseph Riso profile picture
Joseph Riso
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Nester and Louie did a fantastic job on my 10 year old carpet. All the stains were gone! Really appreciated the work that was done. They were fast and professional!
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